Shipping Policy
All orders will be processed and shipped as soon as possible, within 3-5 business days. Most orders ship next business day. Currently, all orders are shipped via USPS Priority Mail. Please note, during high volume sales, discounts, and promotions, orders may take a few extra days to process. We do not ship on Fridays, Saturdays, Sundays, or Holidays.
Be sure to include appropriate suite or apartment numbers when necessary to ensure proper delivery.
We ship exclusively with USPS and transit times vary depending on the destination and the temperatures there.
Temperature
Sweet Stuff takes special care of your chocolates being shipped to areas with temperatures above 68 degrees by carefully packing them with reusable ice packs in an insulated case. Depending on national temperatures, transit times, and destination, we may be able to ship on Fridays between the months of November and February only. To ensure your package arrives fresh and in perfect condition, we do not ship on Fridays during warm weather months of the year.
Lost or Stolen Packages
Sweet Stuff is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Sweet Stuff will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
International Orders
Sweet Stuff currently does not ship internationally. Hawaii and Alaska residents may select 1- or 2-day shipping.
Return Policy
Sweet Stuff has been delivering delicious chocolates since 2013 with only the finest ingredients. If, for any reason, you are not completely satisfied with your order, please contact us by phone or email and we will arrange for a prompt replacement.